At HajMady we are committed to providing high quality products and an excellent shopping experience. If you experience any issue with your order please review our refund and return policy below.
Requests for returns or exchanges must be made within the allowed period after delivery
Products must be unused and in original condition
Proof of purchase or invoice is required
Opened or used products
Food products opened after delivery
Customized or special orders
Receiving the wrong product
Damaged or defective items
Shipping issues affecting product quality
Please contact us through our contact page or customer support team with your order details and reason for the request. Our team will review the case and respond as soon as possible.
Once the request is approved refunds will be processed using the original payment method or according to the applicable policy.
If you have any questions regarding our refund and return policy please contact the HajMady customer support team.